Responsible Gaming

Our Commitment to Responsible Gaming

At Rocket Casino, we are committed to providing a safe and enjoyable gaming experience. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

By accessing and using Rocket Casino, you confirm that you are:

• At least 18 years of age, or the legal gambling age in your jurisdiction
• In Australia, this means you must be 18 years or older
• Not prohibited from gambling under any applicable law

Rocket Casino takes age verification seriously. We reserve the right to request proof of age at any time. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Chasing Losses: Continuing to gamble to recover lost money
• Hiding Gambling Activity: Being secretive about time spent or money wagered
• Increasing Bets: Needing to gamble with larger amounts to achieve the same excitement
• Loss of Control: Being unable to stop or reduce gambling despite wanting to
• Neglecting Responsibilities: Gambling interferes with work, family, or personal obligations
• Financial Problems: Borrowing money to gamble or gambling with money needed for essentials
• Mood Changes: Becoming anxious, irritable, or depressed when unable to gamble
• Withdrawal Symptoms: Feeling restless or irritable when not gambling

If you experience any of these signs, it may be time to seek help and support.

Self-Help Tools & Player Protection

Rocket Casino provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Restrict the amount you can lose during a specified time period
• Reality Checks: Receive regular reminders about how long you've been playing and money spent
• Session Time Limits: Automatically log out after a set period of gameplay
• Self-Exclusion: Temporarily or permanently exclude yourself from your account

To access these tools, please visit your account settings or contact our customer support team.

Support & Counselling Services

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)

United Kingdom

• GamCare – Free support and information
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Problem Gambling Helpline: 0800 137 27 00

Take Action Today

If you believe you have a problem with gambling, or if someone close to you is affected, please seek help immediately. There is no shame in asking for support. The organisations listed above offer free, confidential assistance and are ready to help you regain control.

Remember: Gambling should only ever be for entertainment. If it's causing you harm, reach out for help today.